LSDC Ltd is a company concerned with improving the language, personal and corporate skills of corporate bodies and individuals. Languages taught are English, French, Nigerian Languages (Hausa, Igbo, Yoruba), Arabic. Business communication (business writing skills) is specially designed for corporate bodies. The HR shops stocks services viz a viz pre-employment background checks, recruitment &selection and learning & development (Training). We gauge the customer service level of service oriented organisation with feedback to improve their service level and their bottomline, as result, by offering mystery shopping services.