Customer Management Resourcing Group (CMR)

Customer Management Resourcing Group (CMR) is a privately held recruitment company operating in the staffing and human resources industry. We were founded in 2014 and are headquartered in Altrincham, United Kingdom.

We operate through four businesses in the United Kingdom, Ireland, Spain and the Netherlands as part of our international proposition to tailor a global talent solution to larger brands, whereby we can trade locally and continue to build our network within local markets. We work across three core brands: Search & Selection, Executive Search and Recruitment Project Outsourcing (RPO).

We work closely with clients to identify the best talent for their business within the following core areas: Customer Operations; Resource Planning & Analytics; Digital Workforce; Customer Experience and Insight; Change and Transformation; Business Process Outsourcing (BPO). In addition we assist many customers with their Trust & Safety proposition, supporting hiring across Policy, Wellness & Wellbeing, Quality, Training, Operations, Legal Escalations and fraud.

We specialise in Mid-Executive Search, Customer Experience, Contact Centres, Talent Acquisition, Salary Surveys & Benchmarking, Headhunting, robotic process automation, search & selection, RPO, Executive search, Recruitment, multilingual, frontline staff, Digital Workforce, Change & Transformation, Resource Planning & Analytics, Customer Operations and Business Process Outsourcing.

We operate in the United Kingdom, Spain, Ireland and the Netherlands, with offices in Altrincham, Barcelona, Dublin and Utrecht.

We are a privately held recruitment group founded in 2014 and headquartered in Altrincham, United Kingdom, focused on mid-senior roles within Customer Management, with four businesses across the United Kingdom, Ireland, Spain and the Netherlands.